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Delinquecy Management
Drive Revenue with Rave Reviews
Build a sterling reputation and make your facilities the obvious choice for self-storage tenants.
Collect reviews from current tenants with automated emails and texts
Boost your online visibility by increasing total number of positive reviews
Gain insights into your online reputation
You Can’t Leave Your Reputation to Chance
It's time to take a proactive approach to get the reviews you need to grow your portfolio.
1%
Total customers who choose to leave positive reviews without being asked.
95%
People who consider reviews for their purchase decisions.
What Happens When You Ask for Reviews?
Appear
Beat your competitors to the top of Google searches by filling your business profiles with a high volume of reviews.
Earn
Add revenue and value to your properties by maximizing tenant occupancy with greater online visibility.
Save
Save on expensive ads by transforming your Google business profile into an automated marketing asset that does the talking for you.
Improve
Keep an eye on customer opinion and reduce the odds of negative public reviews by acting on internal feedback.
Review Campaigns
The Secret to Building a 5-Star Reputation
Make review submissions effortless for your tenants.
Automate
Send customer surveys automatically at pre-scheduled times.
Encourage
Simplify the review process by linking directly to your public profiles and pages.
Optimize
Target key moments in the tenant life cycle for a greater chance of generating positive reviews.
Reputation Dashboard
Gain Portfolio-Wide Insights From One Convenient Place
Gain actionable insights with intuitive data visualizations and reporting.
Visual Metrics
Understand your business reputation through visuals and key reports on a user-friendly dashboard.
Review Aggregation
Combine the Google reviews of all your facilities into a single view.
AI Sentiment Analysis
Observe reputation trends across multiple facilities and individual locations to find hidden reputational risks.
Automatic Enrollment
New tenants will be automatically synced with Reputation Management as they’re added to your facility management system.
Feedback Management
Stay Connected With Real-Time Notifications
Don’t let reviews go unanswered. With Reputation Management, you can show your customers you care by responding in real-time to feedback.
Real-Time Responses
Review and respond to all your reviews without sifting through multiple location profiles.
Valuable Insights
Capture internal feedback you can use to address customer concerns before they become negative public reviews.
Continuous Updates
Keep up with customer sentiment on an automatically updated review feed.